3gbd Terms and Conditions

1 General Terms and Definitions

3gbd ("we", "our", or "platform") is an online entertainment and gaming platform that provides services to users in Bangladesh. These terms and conditions ("Terms") set out all the rules that apply to use of the platform.

The following terms used in this document carry specific meanings:

• "User" or "Member" — any person who has created an account on the 3gbd platform.
• "Service" — all gaming, betting and entertainment features provided by 3gbd.
• "Account" — each individual profile registered on the platform.
• "Bonus Funds" — additional credits granted as part of a promotion, usable subject to specific conditions.
• "Real Money" — funds deposited by the user themselves.

These terms may be changed at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

2 Account Registration and Eligibility

To register with 3gbd, a user must meet the following conditions:

• Accurate, complete and up-to-date information must be provided at the time of registration.
• Only one account per person is permitted.
• Creating multiple accounts using the same device, IP address or payment method is strictly prohibited.
• The name, date of birth and identity details provided at registration must be genuine, and documents may be required for verification when requested.
• Withdrawal access may be limited until the identity verification process is completed.

3gbd reserves the right to reject, suspend or close any account, particularly where the information provided is found to be false or incomplete.

3 Age Restrictions and Eligibility

The 3gbd platform is for persons aged 21 and above only. Account registration by minors is strictly prohibited and constitutes fraud.

• A national ID card, passport or birth registration certificate may be requested for age verification at the time of registration or at any later stage.
• If a user is identified as a minor, their account will be closed immediately and all balances may be forfeited.
• Even if the 21+ age requirement is met, service availability may be restricted from certain geographic areas.

4 Account Security and Password Policy

It is your responsibility to keep your account secure. The following must be observed:

• Login credentials must be kept confidential — they must not be shared with anyone else.
• Use a strong password containing a combination of uppercase letters, lowercase letters, numbers and special characters.
• If you suspect unauthorised access to your account, notify our support team immediately.
• Managing, selling or transferring an account through a third party is strictly prohibited.
• Ensure you log out of your session after logging in from a public or shared device.

3gbd is not responsible for any loss resulting from unauthorised access to an account where that access was made possible by the user's own negligence.

5 Deposits, Withdrawals and Payment Policy

The following policies apply to financial transactions on 3gbd:

• All transactions are conducted in Bangladeshi Taka (BDT / ৳).
• The payment method used for a deposit must be registered in the account holder's own name — third-party payments are not accepted.
• Identity verification (KYC) may need to be completed before a withdrawal request is processed.
• The right is reserved to temporarily suspend an account for additional verification in the case of suspicious transactions.
• If fraudulent activity is proven, all funds may be forfeited.
• Deposited funds will only be returned to the same payment channel through which they were deposited.

6 Bonus, Promotion and Reward Policy

3gbd offers various bonuses and promotional offers. Before claiming a bonus, the following conditions must be read carefully:

• Welcome Bonus: 120% bonus on the first deposit, up to a maximum of ৳5,000. Before this bonus can be withdrawn, the total deposit and bonus amount must be wagered 10 times.
• Wagering requirements must be fully met before withdrawing from bonus funds.
• Collecting bonuses using multiple accounts or third-party payments is strictly prohibited.
• Bonus offers are valid for a limited time. Any unused bonus will be forfeited once the expiry period has passed.
• Each bonus offer may have separate terms and conditions — these are attached to each promotion.
• VIP programme members can enjoy weekly cashback benefits across four tiers from Bronze to Platinum.
• If misuse of any bonus offer is proven, that bonus may be cancelled entirely.

7 Betting, Gaming and Results Policy

All games and betting activities on the 3gbd platform are conducted fairly and transparently. The following policies must be observed:

• Once a bet or gaming decision has been confirmed, it cannot be changed.
• Unintended results displayed due to a technical error or fault may be considered void.
• If manipulation or use of software in any game is proven, all winnings from that session will be forfeited.
• Logs of all gaming activity are retained for game inspection and auditing purposes.
• In the event of any dispute over a game result, the platform's server logs will be considered the final evidence.
• Separate rules may apply to cricket, football and other sports betting markets.

8 Prohibited Activities and Code of Conduct

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Creating multiple accounts to collect bonuses or defraud the system.
• Playing games using bots, automated software or any other artificial means.
• Money laundering or depositing funds obtained from illegal sources.
• Placing bets on behalf of or using the funds of a third party.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Threatening, harassing or behaving disrespectfully towards other users.
• Conducting technical attacks, hacking or DDoS operations.
• Assisting or encouraging minors to register.

Such activities may be reported to law enforcement authorities.

9 Responsible Gaming and Voluntary Limit Setting

3gbd is firmly committed to responsible gaming. We believe gaming is an entertainment activity — it is not a source of income.

• Users can set their own deposit limits, betting limits and session time limits.
• A temporary break ("cooling-off period") is available when needed.
• Those affected by gaming addiction may apply for permanent self-exclusion.
• If you notice signs of financial difficulty, contact our support team immediately.
• If you are concerned about a family member's gaming behaviour, please contact us as well.

For more information on responsible gaming, visit our responsible gaming page.

10 Privacy and Data Protection Policy

Protecting the privacy of users' personal information is one of our highest priorities.

• All data collected during registration and transactions is secured through SSL encryption.
• Your personal information will not be sold to third parties. However, information may be provided to the relevant authorities where there is a legal obligation to do so.
• If you do not wish to receive promotional communications, you can opt out through settings or via support.
• For more information on the use of cookies, see our privacy policy.
• Even after an account is closed, certain data will be retained for a defined period as required for legal and regulatory purposes.

11 Account Suspension, Closure and Fund Return

3gbd may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• In the event of a breach of any provision of the terms and conditions.
• In the event of fraudulent activity or suspicious transactions.
• If false or misleading information is provided.
• Where compliance with the directions of a legal or regulatory authority is required.

Where an account is closed at the user's request:

• All pending bets must be settled before the closure request is submitted.
• Valid real-money balance will be returned after verification. Bonus balance is non-refundable.
• Requests to close an account must be submitted through the support channel.

12 Limitation of Liability & Indemnification Policy

3gbd bears no liability in the following situations:

• Financial loss caused by the user's own negligence or error.
• If a game or transaction is interrupted due to loss of internet connection.
• Due to delays or failures by third parties such as banks or mobile payment services.
• If the service is disrupted due to force majeure events such as natural disasters, government restrictions, etc.
• If loss occurs due to problems with the user's device or software.

The maximum limit of compensation from 3gbd for any service is the amount of real funds actually deposited by the user. Under no circumstances are claims for indirect, consequential, or punitive damages acceptable.

13 Terms Amendment & Notification Policy

3gbd reserves the right to change, amend, or add new provisions to these terms at any time.

• For significant changes, an effort will be made to notify users via their registered email or on the platform.
• Amended terms will take effect from the date of publication.
• Continued use of the platform after changes are made will be considered as acceptance of the new terms.
• If a user does not agree to the new terms, they may request to close their account.
• If any provision of these terms becomes invalid, the remaining provisions will continue to be effective.

The latest version of these terms will always be available on our website.

14 Contact & Dispute Resolution

If you have any questions or need clarification about these terms, please contact our support team:

• Live Chat: 24/7 Bengali support, available from any page on the platform.
• Email: [email protected]

For any dispute, we first attempt to resolve it through friendly discussion. In matters of dispute resolution, the platform's server logs and transaction records are considered final evidence.

These terms are governed and interpreted in accordance with the applicable laws of Bangladesh.